My Experience at Frost - Personal Banker Frost Bank Employee Review

2.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Opportunity for growth, IF you gain favor. There are some great managers and employees that have great morals, and gentle hearts. But there are MOST that go against the very core values Frost prides itself on.

Cons

Favortism is very high here. Most managers and employees promote drama and hearsay. Management will discipline you based completely on hearsay and not on facts. If a "favorite" employee has a problem with you then so does management and they let it be known. It feels like high school if you are on the consumer banking side.

Explore other reviews about Frost Bank

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Fun Environment. Good leaders and peers. Remote work most of the week.

Cons

none for me, I had a very fun time.

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great company with good benefits as well. Good environment to work in and nice team members as well.

Cons

In the Customer Service side, they care more about is metrics and performance than the customer service agents. Call are back to back all day and it is exhausting.

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