3.0
9 Oct 2014
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Overall, the Allen, TX Call Center is an easy going work environment. There are little part time positions available so be ready to work 40 hours or more every week. This is a good thing if you need guaranteed hours.
Cons
Once hired you will learn that your position is to be a "universal" representative in which you are responsible for handling all sorts of calls ranging from billing, collections, and account management, all while being expected to reach sales and customer service goals.
