Frontier

Frontier reviews

Their Customer Service is TERRIBLE - Sales Representative Frontier Employee Review

1.0

7 Nov 2019

Sales representative

Recommend

CEO approval

Business outlook

Pros

No pros. No compensation. No care for customers. Customers are just another number; a means of acquiring income.

Cons

They are going to start charging customers $1.50 to call in to Customer Service...

Frontier Response

Hello. Thank you for your review. We would like to work with you in the hope of preventing future incidents like this. Please contact our team directly to provide some additional details about your experience: FrontierCareerFeedback@ftr.com

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5.0

13 May 2026

Customer care advocate

Recommend

CEO approval

Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

Frontier Response

1mo

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

5.0

24 Jun 2026

Business executive

Recommend

CEO approval

Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

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Frontier

Their Customer Service is TERRIBLE - Sales Representative Frontier Employee Review

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