Drama - Sample Coordinator Fortrea Employee Review

Great people, good pay, good work life balance.

I can't think of any.

In my experience, the greatest benefit of working here was the breadth of exposure I gained across my function. That said, much of it came out of necessity rather than design. Due to what I observed as persistent understaffing, high turnover, and recurring rounds of layoffs, I found myself taking on responsibilities that stretched well beyond any defined scope. If you're someone who learns by doing and can tolerate ambiguity, you will walk away having touched more than you would in a more stable environment. Benefits were adequate, though it was my experience that the company announced plans to eliminate dependent coverage starting in 2027, which was a meaningful shift for employees with families.

In my time here, I found role clarity to be nearly nonexistent. I went without a formal job description for the duration of my tenure, and despite raising it, leadership indicated for well over a year that it was being worked on. That pattern, in my opinion, reflected a broader cultural issue: change was frequent but poorly managed, and directional guidance from leadership felt inconsistent and at times difficult to trust. I personally felt that communication about the company's position and direction was not always straightforward. The organization also appeared, in my view, to default to workforce reductions as a primary business lever rather than investing in stabilization or accountability. When leadership gaps surfaced, my experience was that they were minimized rather than addressed directly. The culture within my dept was also something I struggled with. In my experience, there was significant misalignment around ownership and responsibility, and the dynamic felt more competitive than collaborative. Rather than pulling in the same direction, it often felt like individuals within the team worked against one another rather than in cooperation, which made an already challenging environment that much harder to navigate.