Work-life balance is good, but management needs improvement - 2nd Line Engineer Focus Group (UK) Employee Review

Hi, thank you for sharing this, and for your time with Focus Group. We're glad to hear the work-life balance, canteen, and your colleagues were positives for you. We're sorry that communication across departments, employee appreciation, and management styles didn't meet the mark during your time with us, and we take on board your point about recognising people's skills and being open to ideas for improvement - that kind of feedback is genuinely valuable, and we don't want people to feel unheard when they suggest ways to do things better. If you'd be open to it, we'd welcome a conversation with our HR team to hear more, since feedback like this helps us do better for the team who are here now. Many thanks again for your honesty.