Don’t be fooled by smoke and mirrors. - Global Customs Associate Flexport Employee Review

3.0
13 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Cool offices in prime locations. Most benefits that have been gone during the pandemic (free lunch, donuts, etc.) Semi-flexible PTO and free health insurance.

Cons

Some of the managers have very toxic attitudes towards work. They expect you to normalize working 10+ hours a day in the name of productivity, just because they do. This isn’t healthy and will lead to burnout. Definitely some egomaniac managers there with absolutely no life outside of Flexport, and it shows. They’re so obsessed with working for Flexport that they don’t even realize how ridiculous and sad they look. They don’t take time off because they have so much backed up work. They have so much backed up work because they are understaffed. They are understaffed because they under-hire and claim “it’s not in the budget” but then they’ll stretch the staff they already have thin. Work hard enough and you’ll get promoted quickly to another role with a below average salary. Eventually there won’t be any room for growth, so you’ll be forced to either be content with substandard annual raises or go somewhere else. Culture emphasizes spending all your time with your coworkers, at work and outside of work. They just want everyone’s lives enmeshed so that it’s harder to leave. C-Suite is out of touch. Too much constant change and confusion. People’s roles constantly change. Every role is 90% mindless tasks that are less than school ability. Sudden layoffs, fake D&I initiatives, lots of useless meetings. Hiring entry level people and offer “cool” perks so they can pay them less. No 401k match. They position their offices in prime locations (places where many of their employees cannot afford to live) and they have to pay for parking or transit. Hit $1B and have employees $250-1k.

Explore other reviews about Flexport

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The compensation was strong and competitive, and it was consistently the best part of the job. If your priority is pay in the near term, that piece delivered.

Cons

I struggled with the lack of stability. It rarely felt like the ground was solid, and that uncertainty was hard to sit with over time. Return-to-office expectations seemed to change more than once, and I personally didn't find the reasoning behind those shifts clear. It was hard to plan around. I also found the performance review process difficult to trust. In my experience the outcomes didn't always seem to line up with the actual work, which made it hard to feel like I knew where I stood or how to grow. There was A LOT of turnover in leadership during my time there. With direction changing frequently, it often felt like priorities were in flux, which made it next to impossible to stay oriented.

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