An Honest Review - Senior Manager Flexport Employee Review

5.0
12 Apr 2018
Recommend
CEO approval
Business outlook

Pros

-I still remember why I joined this company: to encourage global economic growth by making global trade easier. Do I think that everything I do is directly related to that goal? Of course not, this is a business and it needs to be successful before it can meaningfully change anything. But I think the company is steering in the same general direction it was when I joined -I've been able to work in San Francisco, New York, and now Hong Kong. These are some of the greatest cities in the world -I've been rewarded for hard work and results -I've met amazing people who have completely different skill sets and backgrounds than me -I have good work life balance. I definitely did not the first 2 years, as we were growing at such a rapid pace that to not work was to literally limit our growth. Now our organization is large enough with built in support for operations. I can make my own schedule, go to the gym when I want to, and take vacation when I want to.

Cons

The challenges I've faced during my time at Flexport are challenges you would face at any global company that is growing this fast. -People Ops has lagged behind the global needs of our workforce at times. -I've felt that my importance and relative impact has diminished as the company expands. -It's frustrating to implement meaningful change in a company of 700 people vs 50. I don't think any of these cons are unique to Flexport or any large group of humans that are working together towards a common goal. I don't read glassdoor reviews of the company, but if you are reading them, I would recommend you are aware of negativity bias

Explore other reviews about Flexport

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

strong culture, growth oriented, innovative, upside

Cons

there are no cons to address

1.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The compensation was strong and competitive, and it was consistently the best part of the job. If your priority is pay in the near term, that piece delivered.

Cons

I struggled with the lack of stability. It rarely felt like the ground was solid, and that uncertainty was hard to sit with over time. Return-to-office expectations seemed to change more than once, and I personally didn't find the reasoning behind those shifts clear. It was hard to plan around. I also found the performance review process difficult to trust. In my experience the outcomes didn't always seem to line up with the actual work, which made it hard to feel like I knew where I stood or how to grow. There was A LOT of turnover in leadership during my time there. With direction changing frequently, it often felt like priorities were in flux, which made it next to impossible to stay oriented.

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