Poor Management & Lack of opportunity - Customer Service Representative Fiserv Employee Review

2.0
25 Jun 2024
Recommend
CEO approval
Business outlook

Pros

the company itself is very positive in community giveback and organizing of events Issue lay with specific department I worked in

Cons

Management extremely poor and never listened to staff feed back No opportunity for progression as promised in inductions continuous issues with pay and annual leave Would not recommend Ongoing training not provided just expected to know how to do things

Explore other reviews about Fiserv

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team atmosphere, bonus, pay

Cons

Long work hours at times

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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