employer cover photo
employer logo
employer logo

FirstService Residential

Engaged employer

Great company, overall happy - Onsite Property Manager FirstService Residential Employee Review

4.0
15 Sept 2023
Recommend
CEO approval
Business outlook

Pros

I appreciate the opportunity to leverage internal niche experts such as those in insurance, banking/investments, lending, energy, etc. The financials presentation has improved over time. I feel that my pay for being an onsite manager is fair.

Cons

Too many tasks are being placed on the onsite teams. One example: Talent Acquisitions used to interview candidates and send a few quality folks over to us. Now we are setting up the job opening, fielding resumes, scheduling interviews, selecting a team member, collecting their background data, onboarding them, etc. I feel like much of the corporate team forget that supporting the onsite teams are the reason that their jobs exist (and that our onsite business is what brings in the money for them to get paid). There are too many softwares to learn and operate. A lot of what the corporate team thinks is simplifying may be making things easier for them but lengthier for us (example: Zendesk).

avatar
FirstService Residential Response
2y
Thank you so much for this well rounded and robust review! We will pass on this feedback to the correct teams so we can continue to guide initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! - Emily, National Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

See reviews by: Helpful|Rating|Date|All