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      FirstService Residential

      Engaged employer

      FirstService Residential reviews

      Great company, Terrible Managers. - Customer Care Agent FirstService Residential Employee Review

      4.0
      17 Sept 2017
      Customer care agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, steady schedule, PTO, Benefits, good company culture.

      Cons

      Micromanaging Managers in the Call Center. Stats are set so that customers are to be passed along to management as quickly as possible.

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      5.0
      17 Apr 2026
      Lifestyle assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      I love working with my amazing team!

      Cons

      There are no cons that I can think of.

      2.0
      26 Jun 2026
      Irrigation technician
      Recommend
      CEO approval
      Business outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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