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Fidelis Care

Part of Centene

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Customer Service Representative - Member Services Associate Fidelis Care Employee Review

5.0
8 Aug 2014
Recommend
CEO approval
Business outlook

Pros

I enjoy working directly with other people, and it makes me feel important that I am able to help somebody that is in a greater need than you. I want to help our members to be able to live a healthier and better life

Cons

With our company growing so quickly I feel that we need to set up more standardized training and with that said I believe that the call center will be around much more efficiently

Explore other reviews about Fidelis Care

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company would recommend to people

Cons

Not too many cons typical healthcare company

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong mission-driven organization with dedicated colleagues, meaningful work serving vulnerable populations, and opportunities to build deep managed care pharmacy, Medicaid, Medicare, quality, and regulatory experience.

Cons

Rapid organizational change, competing priorities, and matrixed decision-making can create operational complexity and make execution challenging across teams.

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