Q: What are the top reviewed jobs at Fidelis Care?

Customer Service Representative (29) , Retention Representative (18) , Member Service Representative (15) , Marketing Representative (13) , Member Services Associate (13) , Health Benefit Representative (11) , Service Coordinator (11) , Supervisor (11) , Care Manager (10) , Customer Service Representative (CSR) (10) , Program Associate (8) , Provider Relations Representative (7) , Manager (6) , Pharmacy Technician (6) , Program Coordinator (6)

Question 1

Does Fidelis Care pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Fidelis Care employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fidelis Care. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Fidelis Care?

Accepted Answer

57% of Fidelis Care employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fidelis Care 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Fidelis Care?

Accepted Answer

Customer Service Representative (29), Retention Representative (18), Member Service Representative (15), Marketing Representative (13), Member Services Associate (13), Health Benefit Representative (11), Service Coordinator (11), Supervisor (11), Care Manager (10), Customer Service Representative (CSR) (10), Program Associate (8), Provider Relations Representative (7), Manager (6), Pharmacy Technician (6), Program Coordinator (6)

Question 4

What are the pros of working at Fidelis Care according to real employee reviews?

Accepted Answer

"Good pay for minimum skills" ((in 74 reviews)); "Good benefits although over the years the company has watered them down into less then what was originally offered when I started." ((in 61 reviews)); "Met some good people" ((in 31 reviews)); "Good salary , company goals and objectives are par with New Yorkers  Values" ((in 27 reviews)); "works with fun， coworkers are nice and have a nice working environment.Benefits are goods and specially the Blue Cross Blue Shield" ((in 21 reviews))

Question 5

What are the cons of working at Fidelis Care according to real employee reviews?

Accepted Answer

"Poor management and people who really don't know what they are doing" ((in 59 reviews)); "Upper management does not relate to those at lower positions on the team ." ((in 28 reviews)); "I have never seen a company with sooo many Directors, Managers and Supervisors???" ((in 21 reviews)); "No training whatsoever!" ((in 16 reviews)); "Company was clickish and favoritism was rampant" ((in 16 reviews))

Question 6

What are employees saying about Fidelis Care redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fidelis Care redundancy and their outlook for job security at Fidelis Care in 2026.

Fidelis Care

Overworked, Underpaid - Member Services Associate Fidelis Care Employee Review

Explore other reviews about Fidelis Care

Fidelis Care reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Fidelis Care reviews FAQs