Pros
The initial training is okay, however not for $80k and trust me you aren’t getting anything else of value for your initial investment
Cons
They won’t protect your territory, it’s just a free for all. They will take a 22% royalty from all received income, including your sitters tips. In the last 12 months they have provided maybe 10 Facebook posts worth of marketing, most of it junk and they provide no other marketing support. They company they force you to use for google ads will not do their job and you will get no value for your money. The contact center is a mess, the last time I attempted to call in I had to call five times to even get to a voicemail box, trust me you will do anything you can to make sure your customers do not have to call in meaning you will hire an employee to do the job you’re already paying them thousands a month to do. They are constantly combative in internal emails if we attempt to voice these concerns or problems and will happily threaten you or vilify you publicly to ensure others don’t speak out.