Step Up - Anonymous employee Fastenal Employee Review

2.0
12 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No weekends Every Store is different Lots of Customer Interaction Training Program Flexible Schedules Fastenal is an ok company if you're starting out to get some experience, the training programs to get your company and product knowledge up are outstanding, and every store is almost a franchise...the stores are company owned, but the book of business at each branch is completely different

Cons

Pay Commission Structure Customer Account Portability Unqualified GMs Pay First and foremost, generally speaking you're going to be hired as a PT Sales Support person, moving into FT can come as quickly as a couple months or as long as you please. You can expect PT pay to be at or below average for your area. FT pay is well, WELL, below industry average for OSPs, GMs, and the like ($26.5K in OH for base FT, $30K base for GM) plus commission. The commission for OSPs is based mainly on new business and the commission pct is pretty much cut in half for existing business. There is no requirement for Management (at the store level at least) to have a college degree, rather if you have been an ok sales person for a couple years you have a decent shot, depending on the store. There is no difference in pay for those with or without a degree. District Managers average low to mid six figures with quarterly commissions.

Explore other reviews about Fastenal

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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