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Farmers Insurance Group

Is this your company?

A great insurance company but could treat their own better the last couple of years. - Insurance Agent Farmers Insurance Group Employee Review

3.0
10 Jan 2013
Recommend
CEO approval
Business outlook

Pros

Great products and claims. There is also a good sense of agents helping agents with all aspects of the business. The agency force is second to none. The thing Farmers does do right is they are good at insurance.

Cons

State office and upper level management are clueless to how to run an agency. You have corporate people trying to tell business owners how to run a business. They have a new latest and greatest almost yearly and we are suppose to eat it up and forget what was said or promised in the past.

Explore other reviews about Farmers Insurance Group

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible. Good managers. No micromanaging. Freedom

Cons

Lower pay. Atrict auditing and number focused

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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