Extreme lack of accountability - Client Support Specialist Expitrans Employee Review

2.0
22 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Most of the base level employees were pleasant to interact with. Work doesn’t follow you home most of the time.

Cons

Very shortsighted, lack of leadership and proper incentives. Any issues brought up to management would be shrugged off or addressed in the immediate case; no changes were ever made to address fundamental or procedural problems. Little to no accountability across the board. Basically preying on fresh college grads who have no point of reference for how an office environment should be so they can pay them well below industry standards. Many people find themselves stuck here as the work is mundane but more or less straightforward. It’s the lack of leadership and accountability that makes the role stressful and overall nothin more than a last resort for someone who needs office experience to put on their resume.

Explore other reviews about Expitrans

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

good pay, understanding people. so much to learn

Cons

none that comes to mind

1.0
9 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The lack of management allows you to do whatever you want to do in EVERY DEPARTMENT.

Cons

If you stay around long enough and realize why it's been 2 years and you're the most tenured employee. You've just wasted 2 years of your life.

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