1) Snacks are riddled with almonds, which is surprising given the high levels of almond sensitivities for the general population.
2) The mission is subjugated to shiny objects that lack returns for people or the business. This is clearly a “first start-up” for most of the leadership team, who don’t really know how to drive outcomes or create tech products.
3) Sadly, management does not believe in empathy, building people up, or even building relationships with the rank and file. It makes sense when you realize that you are strictly seen as a cog - establishing a real relationship for them could be dangerous for their wellbeing.
4) Irrationally and harmfully to their own success, management does not even believe in measurement concepts as simple as performance metrics per se as it relates to people. Decisions are made in an ad hoc, tribal fashion, without much consideration for people or even the bottom line. Those who work hardest and care most tend to be let go, which is probably the most confounding issue with the whole place. All of this makes for quite a confusing experience - which until you experience the deception and lack of transparency can lead you to believe in the kool-aid. Buyer beware.
5) Paralysis to bet on innovation beyond “all lab testing for all people BUT really expensive food sensitivity testing!!!” which I’m afraid will lead to continued lack of success.