Pros
The managers and team members are always willing and available to help you if you have work-related questions or issues.
Cons
This is not a Monday-Friday 9-5 gig. It is also not really a legal or tech position. I appreciated the flexible hours as I am a self-motivated person. However, I feel they take advantage of employees by not giving clear working hours and instead measuring performance through a target, which for me is far unattainable within 40 hours per week. 70-80 hours per week were realistic working hours for me in this role, which is not how they described the role in their job listing. I had to work late nights and weekends every single week that I worked here to try to keep up with their target. Many team members would also regularly struggle to keep up with the heavy workload, making it impossible to achieve a healthy work-life balance. In this role I was hoping to gain both legal and AI professional experience. However, that is not really what this role entails. This role is 90% summarizing medical records. I was regularly expected to get through thousands of pages per day which included indiscernible doctor's handwriting and medical terminology which I was not familiar with. There was no real legal aspect involved in this role. The "AI tools" provided by the company do not actually make the work any easier or faster. On several occasions, management discouraged me from using any of the AI tools at all, and to instead rely on myself to summarize thousands of pages of medical records. The technology at this company is not "cutting edge", rather, it is completely unreliable and for me was entirely useless. Training is incredibly overwhelming. Many people were fired during training. In order to keep up, I was forced to work all night every night. I did not sleep for the first several weeks in this role. Completely unreasonable expectations.