Great potential for growth if you can sell sell sell - Guest Service Associate European Wax Center Employee Review

3.0
9 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Hourly pay, plus commission, plus bonuses. You make what you put into it. Great opportunity to meet amazing people (customers and employees). There are scripts for every imaginable situation which pretty much do your job for you. Corporate is very active in the company. The company takes pride in what they do and the products actually work.

Cons

Highly sales driven. There are sales goals you must meet each pay period. Some centers give hours to employees based on how much they can make the company so hours and paychecks can be somewhat inconsistent. You sales and if you are passing or failing are often posted for everyone to see and management often promotes competition within departments.

Explore other reviews about European Wax Center

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is so so nice it gives good experience with relationship building

Cons

Scheduling was sometimes difficult and big emphasis on selling

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers, supportive team environment, loyal clients, and valuable opportunities to develop professional skills.

Cons

I’d like to raise some concerns about communication and fairness. We are asked to communicate everything, yet often our messages go unanswered or are met with a negative attitude. There is also a sense of favoritism in time-off approvals. Last-minute scheduling changes have disrupted my plans due to lack of notice. I’ve been incorrectly scheduled due to miscommunication, and I’ve had intense shifts without reasonable breaks. Additionally, our manager consistently arrives later than anyone, often when clients are waiting to pay, yet she gives attitude to others for minor delays. On top of that, product management is often last-minute. We run out of supplies like products, creams, or paper, and it only gets addressed when urgent, forcing us to scramble between rooms. I’m bringing these concerns forward because I hope for a more consistent, supportive, and equitable work environment for all of us.

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