Results for members and for employees but just like fitness you must put in effort to get results - General Manager Equinox Employee Review

5.0
25 Feb 2013
Recommend
CEO approval
Business outlook

Pros

An Innovative, experience driven, high performance company. Equinox invests in it's employees, they consistently drive training and education, support growth from within and create a high energy culture that is addicting and almost impossible to leave. I'm grateful for the time spent in this company and still use the core principles and values they taught everyday.

Cons

Not a company for someone who has trouble taking feedback, you will need thick skin. This is a highly detailed, experience driven company. If you are not willing to put as much effort into your personal presentation as you are your work then do not apply. While this company will always support your growth with training and education, your personal presentation will be a factor just as much as your performance. I personally didn't mind dressing the part, but I watched it determine the fate of others.

Explore other reviews about Equinox

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free Equinox membership. Easily one of the biggest perks. You get access to a premium gym that normally costs hundreds of dollars per month. Health and fitness environment. You're surrounded by people interested in wellness, and many coworkers are into fitness. Customer service experience. Great resume builder if you're moving into hospitality, sales, banking, or corporate roles. Professional atmosphere. Equinox expects a polished appearance and high-quality service, which can help build professionalism. Networking opportunities. Members often include business owners, executives, and professionals in West Palm Beach. Relatively straightforward work. Most duties include greeting members, answering phones, checking members in, updating accounts, and keeping the lobby organized.

Cons

Pay is relatively low compared to the expectations and cost of living in South Florida. Many employees cite compensation as a downside. Can't call out sick.

2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Lots of education. Great place to learn about exercise science.

Cons

The pay is misleading. They expect you to work 10-14 hours a day, but only get paid for 3-4 of them. They lost a massive lawsuit for a reason. I was a top coach and was still barely making enough to live comfortably. Expect to work 7 days a week to break even on your pay.

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