Can't recommend this employer - Anonymous employee Epassi Employee Review

1.0
12 Jan 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office space. Mediocre benefits. Employer provides car parking.

Cons

The decline of this organisation began when the new owners started a radical expansion. Top management is incapable of such growth and no one knows how to lead change, and it is directly reflected in the employees. There are fine words and phrases, but in practice the contribution of individual employees is not valued at any level, they are treated only as resources and costs. In a small inner circle, arbitrary decisions are made and secrets are kept. The future of the Epassi product is completely up in the air, and no one seems to know which direction the core business (the product) should take. Quite a mess, to be honest.

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Epassi Response
1y
Thank you for taking the time to provide us with feedback about your time with us at Epassi. And we absolutely concur with your feedback about our new office space in Helsinki, we are proud to offer such a modern working environment. We are currently in a fast phased and exciting period of growth. Expanding our footprint, taking onboard new products, and increasing our workforce is a journey filled with opportunities, but also requires new ways of working in all parts of our business – and it’s happening fast! We don’t take for granted that it’s a fit for everyone. Our people will always be our biggest asset, and we hope all existing Epassians and new colleagues joining our team will bring their perspective and unique skills to our journey. We are sorry to hear that you didn’t feel appreciated and will as a Group and within our Leadership Team continue to work to ensure our Epassi culture is embedded to our daily interactions. Should you wish to discuss and enclose further details, please don’t hesitate to reach out directly to me. /Ingela Walhelm, Chief People & Culture Officer

Explore other reviews about Epassi

2.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great on paper, messy in practice.

Cons

If you value professionalism and confidentiality, this may not be the right environment for you. I was surprised by how freely personal information and rumours were discussed by people who should have known better. Communication often felt fragmented when it came to important business matters, but somehow gossip travelled at lightning speed. If you work here, keep your personal life firmly on a need-to-know basis.

1.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The friendships made here will last beyond this company. Nice colleagues suffering together.

Cons

Since they replaced all the C-level executives with people from Hello Fresh (and also strategic positions with engineers from there), the company has completely changed. They fired all the old leaders and put in this American-style leadership that doesn't inspire, doesn't engage in dialogue. It's no longer the Epassi we trusted, the one we enjoyed working for. Today it's a bunch of Hello Fresh people pressuring employees for productivity, there's no dialogue, actions are top-down, the product and its viability aren't analyzed, they don't know the customers or the market, and they change everything to their own way without alignment with the engineers. There's high pressure for delivery and layoffs are starting to happen. We're afraid to ask questions and give our opinions because the new leadership doesn't encourage and isn't open to hearing criticism.

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