It's okay, but I don't really want to stay here long-term. - Anonymous employee Entrata Employee Review

3.0
20 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For the most part, the people working in development are very competent in their chosen disciplines. The company is built around an "innovate quickly" mindset, which is nice because it gives you lots of opportunities to create new products that the market hasn't seen before. Due to the small size of the company, I always feel like I'm working on high-level products that will be seen by lots of people, rather than some obscure feature that no one cares about. Also, while I can't vouch for the quality of all the managers at Property Solutions, I think my boss is truly exceptional. He's probably the best manager I've ever had.

Cons

Property Solutions has some inefficiencies. For one thing, the company really struggles to produce adequate documentation. This is a big deal internally because a lot of knowledge has been lost to employee turnover. It seems like we're constantly looking things up in the code because no one knows what X feature does anymore. Working with India is certainly cost-effective, but it can also be very frustrating when we have to rebuild something two or three times because of inefficiencies in the line of communication. Property Solutions struggles to maintain a good balance of listening to clients vs. catering to their every whim. Clients know that they can get what they want by threatening to leave. It works time and time again. I keep hearing that this practice is going to change, but I haven't seen any evidence of it thus far. I also think the leadership at the top of the company could be doing a better job of engaging and communicating with the employees. My previous employer strategically used communication and company culture as a motivation tool that inspired great employees to do their best work. But at Property Solutions, I feel like the communication falls short and the culture is a bit flat. If you were to ask me what the company's values are, I would have to guess based on hearsay. If you were to ask me about the exciting things we're working on right now, I wouldn't be able to tell you all the reasons why those things are exciting or where our products fit in the industry. Rather than teaching employees why the company is great and why our products matter, they take a "figure it out yourself" approach. It's hard to feel motivated when you don't fully understand how your work fits into the big picture. A little communication could go a long way.

Explore other reviews about Entrata

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Culture and a product that actually works. They have raving fans as customers, which help a ton

Cons

The shift from bootstrap to VC funded came with the usual issues of turnover and culture shift

2.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have a pretty good group of team members. My mid-level supervisor is also easy to work with and supportive.

Cons

Entrata does not care about their employees, or even their products/services. This is made clear by insane workloads, exhausting meetings with escalated clients, and a “standard” 3% (if you are exceeding expectations and lucky) raise. I do moderately technical work that requires a decent amount of experience, as well as a client facing and internal leadership role, and I don’t make what is considered a “living wage” in Utah, even after years of working here. Execs seem to be having a great time partying at Summit with the most expensive celebrities they can book (Seinfeld, James Cordon, Tom Brady, Weezer…) but absolutely do not care about the uninvited staff who are working to support their client retention and their low-bar concept of product integrity.

3
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