No longer honoring the original vision - Anonymous employee Ensora Health Employee Review

Many people in the company are experiencing a betrayal of trust, especially those of us who have been around for a while. Lots of us took our "start up" jobs knowing we’d be paid less with fewer benefits and have a more precarious future because of the products we were building and the people we were serving. We believed in the vision of the company's founder to "serve the under served" and that’s why so many of us have stuck it out this long. But then the founder stepped down and things have gone downhill ever since. "Serve the under served" gets tossed around so much by our current leadership but rarely do their actions reflect the meaning behind the message. The current era of the company in no way resembles what we all thought we were getting into and it’s becoming more apparent that the company’s driving force is our investors' exit. Sales and revenue goals have remained the same even though most of our customers are struggling due to COVID-19. The quality of our products is suffering because our teams are focusing on revenue generating initiatives and less and less on customer requests or needs. A few folks who have been around since the early days of the company have left or are beginning to reach their limits because of the lack of care our senior leadership shows. They don’t know our customer base and don’t seem to care to so they have grossly underestimated how sudden price increases, lack of quality of life improvements and a drowning tech support team impacts our customers' perceptions of our products. For many of us, our work is incredibly personal and meaningful so seeing all our good faith squandered by corporate greed is incredibly disheartening.