Don’t work for Endota Spa Malvern Very small spa Horrible management - Beauty Therapist Endota Spa Employee Review

2.0
7 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Great training Perfect start for someone who has just finished beauty school Discounts on skincare products & treatments They only make You do 3 massages a day max

Cons

Management is awful they don’t appreciate the staff at all All they care about is how much sales you can make and if you do well in sales they are nice to you Manager has a bad attitude and as a result this spa has a high turn over rate Inconsistent workings hours Last minute calls to come in Manager and spa owner criticise therapists if they don’t reach there kpi no encouragement whatsoever Manager is dishonest about employee timesheets and at times didnt include overtime or clean & advice , spa owner has no clue They give false hope to employees by offering “fulltime / part time positions “ when the spa can’t even afford to do this Nearly All workers their are casual employees Sometimes they really shorten your lunch breaks down to 15 mins if they trying to get more money for the spa

Explore other reviews about Endota Spa

1.0
2 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Nice Brand. Innovational and great philosophy. Not the worst wages in the industry.

Cons

You’re not employed by the brand but with a franchisee who doesn’t necessarily shares the same values and philosophies as the brand. Exploited and overworked. No compassion. Therapists are forced to work when sick. Hours are not paid correctly. Always check your payslip! Short turnaround times. Some treatments have no turnaround at all. False promises. A free treatment is promised every three months and you end up having your free treatment as a training session from unexperienced staff. Contract says 4 weeks notice to get annual leave but the truth is you have to give 8 weeks notice. Unpaid work of15 min at least in the morning to prepare for your day. You get sent around at other spas to their liking. High turnaround of staff. Toxic work environment.

2
4.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Lovely head office, great people to work with and overall atmosphere.

Cons

Easily burnt out, wear the hats of too many different jobs within one role that isnt recognised.

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