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Effortless Office

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Difficult to work for IT Support - IT Analyst Effortless Office Employee Review

1.0
26 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Easy to get your foot in the door at least and the virtual environment they work in allows flexibility but besides that not much else

Cons

Where to start? From their lack of a ticket system, no monitoring programs ( I had to get my own remote software) no structure in management and the Tier 1 can go from an brand new technician to someone working in the fuel for 5 years you never know what who you will Be working with, and you’ll be working in a basement

Explore other reviews about Effortless Office

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Culture - senior leadership and managers care about employees. The owner, Ben Gayheart, still meets with every employee quarterly to collect feedback. -Efficiency - Effortless has a strong focus on efficiency and automation. -Professional Development - there are a significant amount of professional development opportunities. If you want to grow and learn, this is the place for you. -Data Driven - you know what is expected of you and what benchmarks to hit in order to succeed. Prior to Effortless, I worked in the government sector and my experience here is heads and shoulders above prior experiences. There is less red tape, I am never told to stay in my own lane, and I am granted opportunities for growth.

Cons

Heavy workload - yes, we work hard. Tech moves fast and we have to keep up with it.

2.0
22 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good, hard working people Remote work

Cons

You are expected to be tied to your desk all day and in the phone queue even at a level 2 tech position while simultaneously expected to work tickets and research issues. Every single stat/metric is tracked and nothing you do will be good enough Stats are held against you even when there is no work PTO policy is stringent at best They are extremely tight with allowing OT, this coupled with every metric tracked makes me wonder if the business is in a good place.

2
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