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Ecola Termite & Pest Control

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The Worst - Customer Service Representative Ecola Termite & Pest Control Employee Review

1.0
11 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Not a single positive thing to say. It's been awhile since I worked at Ecola but I still have some really bitter feelings and a lot of good friends that are still trapped there. The CEO is borderline demanding her staff to write positive reviews. I'm speaking out now to ensure past, present and future employees aren't fooled by some false 5 star reviews.

Cons

From the time I clocked in to the time I clocked out I was an emotion wreck. I've been yelled at, cursed at, made fun of (to my face and behind my back) by the other office staff and techs. I tried on several different occasions to bring it to management's attention but they just brushed it off and told me I was "over reacting". I went as far as to walk out and quit several times but they pulled me back in by telling me that they'd terminate the employees who were harassing me and THEY ACTUALLY DID FIRE THEM! But..... they have the owner wrapped around their fingers so she hires them back a week or two later and hides them in the back of the office till they weasel their way back into the general office population with puppy eyes and "I'll never do it again's" You'd think the pay would have been amazing to deal with all the stress that I endured all those years but, it wasn't. Fast food employees get paid more than this and deal with a lot less, I'm sure. This place has a high employee turn around rate with people quitting without notice. If i had to paint a picture of what a person's last day of working at Ecola would look like, Imagine a horrified individual running out of a burning building, relieved to have survived the catastrophe. If you're a person with a high moral fiber and self respect, don't bother applying for a job here. They try their best to break you of your values your first week. If you do find yourself employed here and have a grievance you'd like to discuss, avoid the manager. Go straight to the CEO... If she's there... Which she probably wont be... almost ever... (wanna-be celeb) They're probably going to try and get this review removed (more power to them) in an attempt to hide their shame versus resolving their core issues and making it a more suitable work environment.

Explore other reviews about Ecola Termite & Pest Control

5.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Ecola is continuously growing. Everyday looking for new ways to improve. Ecola cares about its employees

Cons

I can not think of much cons. You get back what you put in. That’s life though. Perception is a key to success

1.0
13 Dec 2015
Recommend
CEO approval
Business outlook

Pros

It's not hard to get hired. Not having to be in the office is nice. If you enjoy getting dirty, it's fun.

Cons

The owner says one thing and does another. She won't allow you to take test that will advance you position and wage. Some inspectors are salesman & don't truly do the inspection. Which as a tech it is hard to do my job. & deal with customer complaints. The employees are unhappy and fight amongst each other. The trainers put you in dangerous positions so you will fail. For their own job security. It is the lowest paying pest control company @ minimum wage A hard job in sub areas & attics in summers heat - 110 degrees + spraying chemicals that are harmful. The customers are always dissatisfied Nothing you need for the job is provided for new employees • drill $100 • flash light & head lamp $ 40 • knee pads $15 Also you have to fight for the equipment that is available to do the job. They will nickel and dime you to death. They make you sign away their liability so you can get sued.

3
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Ecola Termite & Pest Control Response
9y
It is much easier to deal with issues one on one. If an employee has legitimate issues and brings them to the person who can do something about it, the issues get resolved. My question to this employee who has not come to the CEO and voiced these concerns and has been working here for over a year. WHY, if this is true? The CEO, who has been in this industry for over 37 years and has employees working for her for over 30 years is required to follow rules and regulations. She does not hire people at minimum wage. She is a person of her word and that is very important to her. If a person wants to test, Ecola encourages this and gives $1.00 increase for every license that is passed and pays for the first attempt at accomplishing this goal. The industry requires time on the job before it allows a person to take certain tests. This is by Structural Pest Control Standards. Equipment that is needed for the job is quickly given to each employee. This job is not easy and it is dirty. It is very hot in the attics. Ecola uses traditional and alternative treatments to minimize the use of chemicals. If an employee or anyone is unhappy they should voice their issues to someone that can fix it.
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