Pros
I can't think of any other than a few of the shops have newer lifts. The buildings look nice. More often than not there was not enough work, and checks were cut to make up the difference, but there was no paystub for said checks, or any written or verbal metric for determining said amount.
Cons
The company completely lacks leadership, communication, and regularly goes against THEIR OWN core values. A sewer smell is permeating the floor at the Polaris location. They are NOT seeking quality technicians with years of experience, they are seeking yes people with minimal knowledge. They shower you with high hourly rate, vacation time, and sparkly building but they struggle to bring customers in, and consistently have since I started June 2023. The floors are epoxied white which looks great, but they couldn't be bothered to add a texture, therefore it is as slick as ice and extremely hazardous. They will terminate anyone, for any reason, once they decide they don't like you. I was asked to leave because I failed to meet the core value "domination", which is arguably an insane choice for a core value. I asked for elaboration and was told "we aren't going there". ShopFix affiliate. Shopfix is a red flag. RUN. The business practice of extremely high employee turnover is a ShopFix staple across most of their shops.