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ECI Software Solutions

Engaged employer

ECI Solutions is so-so at best - Anonymous employee ECI Software Solutions Employee Review

2.0
14 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you were to work there you will probably really enjoy working with your peers and your manager/managers. At this level there is a lot of compassion and desire to do the very best job for our customers and employees. Although it is high tempo and fast pace company the environment that you work in is relaxed. The dress code is relaxed as well. Customers have been around for a long time in most cases. When you work with them you will find them to be great people.

Cons

The company has been owned by investors. The executive team becomes more and more disconnected with the workforce employees as time moves on. Investors and executives reap the benefits of growth and cost cuttings while the rank and file pay the bill. The employees are considered "upgradable" by the executive team. Employees work in a "meritorious" environment, so many employees do not get pay raises. For some employees it is the same year after year. If you are lucky to get a raise, rarely will it be more than 3%, even though we raise customer subscription fees 4% year after year. If you are healthy and don't need to visit the doctor the medical insurance is fine. However if you plan on seeing a doctor bring your checkbook. If you have ongoing medical needs expect a fair portion of your take home pay to go to medical.The company does no do any matching in the 401K that it offers. The program consists of front loading mutual funds. The only way that this makes sense is if someone at the company is getting a kick back.

Explore other reviews about ECI Software Solutions

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work life balance. Leadership is personable and knowledgeable.

Cons

Other departments may not share the same culture. So this mostly reflects the finance department which has been my experience.

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ECI Software Solutions Response
2mo
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our company culture and personable leadership team. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
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