Dunkin experience - General Manager Dunkin' Employee Review

2.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

pay was good, and the training was good as well before I became an GM at my own store, I had a great trainer. There are career opportunities but only if you are in the elect crowd lol.

Cons

...... everything else. I mean they pulled me out of training 2 weeks before i was finished up (I was learning and adapting quickly) they pulled me out because another GM walked out and quit no notice. I was told I would have support and would basically be in training for another 2 weeks at my own store that was not true at all. I had no help or support and my DM was brand new so he was not helpful either. GMs were quitting left and right and I should have known by the job ad when they were hiring multiple GMs that was a red flag. I would not recommend working here at all. Worst job i have had in my decade of food service. On call 24/7 and NO SUPPORT from higher ups. They lie to cover themselves. Work life balance nonexistent.

Explore other reviews about Dunkin'

5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great work, manager was good, perfect to advance

Cons

Nothing bad to say, great company,

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tips can be great in the morning, and the free coffee makes for a great pick me up.

Cons

Management can sometimes brush off issues when they're brought up directly, and there seems to be a severe disconnect between what the owners/franchisees want in the store and what management actually allows to happen, which can cause rifts on shift.

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