25 Sept 2015
Drayer Physical Therapy Response
10yThank you for taking the time to detail your work experience with us; we are always seeking the best experience possible for our patients and employees. We would like to note that all employees are trained, educated and sign an acknowledgement form (at new hire and annually thereafter) on company compliance programs and are required to document and submit any known concerns in regard to documentation and coding. All of our facilities are staffed with licensed clinicians who are expected to act in accordance with federal and state guidelines – this includes billing according to the services and level of supervision provided and proper utilization of support staff. We expect all of our therapists to provide thorough treatment and treat their patients until all functional goals are met and for as long as services are considered medically necessary – patient length of stay is not dictated by company protocol. Our therapists are responsible for managing their own active caseload schedule for themselves and their PTA. If you have further concerns, we welcome the opportunity to discuss them with you so that we can ensure a positive work experience for our current staff at this location. You may reach out to me at joann@drayerpt.com. Joann Bowen, Director of Human Resources