Mid management is clueless - Account Manager Deliveroo Employee Review

3.0
2 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Good employee benefits e g free food and gym subsidies

Cons

The middle management is inexperienced and focuses on the wrong things. They like to spend time and effect to impress senior management with cool projects that yield no tangible results. People who work hard on the boring but important parts of the business are seen as uninnovative

Explore other reviews about Deliveroo

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing teams and nice working space

Cons

A bit overload with work and tasks

2.0
21 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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