More management than employees - Anonymous employee Delaware North Employee Review

1.0
14 Nov 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are chances to relocate if that is something your looking for. They have opprotunities all over the world.

Cons

There are more managers, supervisors, director of operations, head chef, floor supervisors, etc etc than you can shake a stick at. In the food service field DNC has some of the lowest paid staff, and yet they budget untold thousands to people who walk around literally not knowing what their job is. Daily some suit comes walking by to pick at our staff meal, when asked what he does there, he chuckled " To be honest I have no idea".

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5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

good environment, nice people, nice food

Cons

poor network, terrible traffic ,low salary

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Good first exposure to client facing roles if no prior exposure. Good for learning to balance technical execution with advisory duties. Good for hands-on experience/learning CRM tools you may not have had prior experience with. Decent benefits. Opportunities to create your own “fun” side projects if you have enough drive to do so.

Cons

Long hours, frequent after-hours/on-call work, including weekends and holidays. Lack of clearly defined process/constantly changing process, making onboarding new hires challenging or educating other departments more difficult. Frequently pivoting business decisions, causing further hiccups in process. Lack of communication. Lack of upward career mobility. Base pay is relatively low. While there are opportunities for raises, chances of promotion are very rare. High stress, high turnover environment that causes scrambling to fill in gaps of lost productivity, causing more pivoting business decisions and revisions of process.

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Delaware North Response
1mo
Thank you for taking the time to share your feedback. We value hearing from former team members and recognize there are always opportunities to improve the employee experience. If you would like to share additional details, we encourage you to contact askhr@delawarenorth.com so your concerns can be reviewed further.
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