Best job I've ever had - Customer Service Representative Deel Employee Review

5.0
8 Oct 2023
Recommend
CEO approval
Business outlook

Pros

It was challenging at first, so you must be dedicated and knowledgeable about the product, but if you get through this stage, it will be your best job experience ever. It took me some time to get the hang of it even though I am competent in tech-related matters. In contrast to the past, when I dreaded getting out of bed for another day at work, now I look forward to going to work. As opposed to other jobs I've had previously where we take as many chats/emails as we can while the account tries to figure things out with new updates, Deel makes sure you are prepared in advance for new stuff that is likely to be released in the near future.

Cons

None comes to mind. We also receive good pay here.

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Deel Response
2y
Thank you for your thoughtful review, we hope you continue to enjoy your Deel team experience!

Explore other reviews about Deel

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Fully Remote - Global team - Best talent in the world - People genuinely care, not only about customers but also the team mates - Deel speed is real - Real collaborative environment where you are valued - Amazing team culture with work life balance

Cons

No negotiation route for compensation during promotions

2.0
25 May 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

- Fully remote - Mostly nice and talented people, you can learn a bunch and the atmosphere is good in the beginning - Once you realize you're not ever getting a raise you can get by doing bare minimum - You can write the ceo on slack and he will respond, which is actually insane considering its such a huge company

Cons

- Everyone is underpaid, even the senior directors. They present employee equity as extra compensation, but make it very difficult to sell shares at secondaries. - Raise/promotion policies are set up in a way where most ppl will never get it. I've seen superstar employees get 2% annual raise. The rest got 1%. - Pay is localized, so you can do the same exact job but get pay half of the compensation if you're not based in the US. - It's either employee contract for less money, and you have some employee rights given to you by your country, or more money but you're getting misclassified on a b2b contract and using vaction days when you get sick. The actual work requirements and responsibilities are the same in both cases. - If you're not drinking the koolaid you better fall in line and keep any opinions challenging the status quo to yourself - Manager can get pretty manipulative, they'll say anything to appease you, but will not act in your interest unless it aligns with their internal politics play

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