Tough time in Covid but our FUTURE is exciting and BRIGHT - Customer Service Daxko Employee Review

5.0
23 Jul 2021
Recommend
CEO approval
Business outlook

Pros

People. I have worked for 7 companies and the people here are special. They CARE. Not sure if it is because we support gyms, YMCA, CrossFit, and those people are PASSIONATE about health and fitness. Maybe it rubs off on our culture? If you are into health or wellness, this is a great company for you. Our customers are awesome. Products - our products are great; easy to support. I once worked for a company that did not have the best products. It was terrible. Working at a place that has the best product is where it is at. Yes, there are growing pains but that beats the h##l out of a company in. decline. Benefits. The insurance is fine. They give you $100 a month for a fitness reimbursement which is cool. You can also get some extra cash by sending leads to sales... add another grand or so a year. If you refer a friend to work here, you can make up to $7500 depending on the job (but they pay it over 2 years). Pay. We did not get an increase this year.... but they paid us back half of the COVID pay cut. I was working in the '09 financial crisis. We got destroyed. Lots of layoffs and pay cuts (to keep your job). I have NEVER even heard of a company that forces a pay cut and then, by choice, gives the pay cut back when things got better. None of my friends got theirs back. When i tell people, they are shocked. It shows how much the company cares because they did not have to return a penny. Because of this, i will be loyal to this place FOREVER!

Cons

Unlimited PTO does not mean you can take a year off..... Once you hit 2-3 weeks, expect questions but usually they dont hassle you much. We are short staffed and i think they got surprised at how fast gyms rebounded. We need more people because calls are up and we are adding new customers left and right. Could have been planned better and maybe hire more.

Explore other reviews about Daxko

5.0
18 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Employees are very kind and hardworking and are willing to help out when needed.

Cons

could improve its internship program by hosting intern focused workshops and seminars.

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Most people care a lot. And try to make the best of the miserable environment.

Cons

The culture is toxic from the top down. Leadership creates an environment of constant chaos, shifting priorities, and little accountability, leaving employees to absorb the consequences. Management by fear is accepted and, at times, seems to be embraced. The company continues acquiring businesses with little apparent planning for how those acquisitions will be integrated into the broader organization. Rather than building scalable processes first, existing teams are simply expected to absorb additional work while already operating at capacity. The result is an organization that constantly feels reactive instead of intentional. Every day becomes another exercise in putting out fires while being criticized for failing to anticipate priorities that were never clearly communicated. Leadership struggles to establish, communicate, and execute on a coherent strategy, making it difficult to accomplish meaningful work or feel successful. Long-term planning consistently takes a back seat to constantly changing priorities. Concerns about leadership and workplace culture are raised, yet the same patterns continue. Employees are left feeling unsupported, overextended, and increasingly burned out while leadership appears insulated from the impact of its decisions.

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