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DICK'S Sporting Goods

Is this your company?

The job is like any other retail experience, not horrible, but certainly not great. - Customer Service Specialist DICK'S Sporting Goods Employee Review

3.0
12 Feb 2013
Recommend
CEO approval
Business outlook

Pros

If you like sports, and wish to share that knowledge with others, than it can be a great atmosphere for you. Also, if you truly enjoy working with customers, than you may also enjoy many of the encounters. The employee discount is more than several other retail companies, at 25% of regular price. The wide array of sporting related services they offer can be a great boon to customer interaction.

Cons

Depending on the size of your store, certain policies and practices may be very ineffective and impractical. Like all businesses, strives for bare minimum payroll, to the point of under-staffing, which causes problems not only with workflow, but also with customer satisfaction. Does not offer more than minimum wage pay for most positions, unless necessary. Pushes its sales metrics to the point of being constantly unsatisfied.

Explore other reviews about DICK'S Sporting Goods

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Easily can move up if you are willing to learn and take constructive criticism to help you grow

Cons

Hours kinda bad but it is retail so what can you expect

2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO with 401k match is awesome

Cons

- Performance expectations were often unclear or inconsistently communicated, Feedback was reactive instead of timely and actionable. - Leadership quality varied dramatically by manager, with limited coaching or mentorship. - Constant shifting priorities without adjusting expectations or workload. - Psychological safety was lacking, Honest communication feel risky. - Leadership messaging around culture didn't match day-to-day reality. - Process was often valued more than impact or results. - Compensation well below market, w/little flexibility during negotiations. - I felt excluded from key conversations and opportunities that were important to my success.

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