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DHL Express

Part of DHL

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Good salary,awful enviroment - Customer Service Representative DHL Express Employee Review

2.0
14 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Director and above is the problem, they have forgot the basic principals of taking care of the hourly employees. I correct many accounts in my 11 years and all the same, not rocket science create a positive work environment.Awful place to work.

Cons

International companyOverall DHL is a great company to work for. While working for DHL Express in a leadership role, I directed and coordinated physical handling activities on the assigned shift for multiple facilities. Additionally, I ensured compliance with DHL’s business strategy and local business environment, adhering to regulations and internal procedures, to deliver maximum productivity and optimize business assets and human resources. I was also held accountable for cost monitoring and implementation of cost improvement levers while developing a high performance customer service culture within each facility of responsibility

Explore other reviews about DHL Express

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Career mobility for those looking build a career in sales

Cons

No cons! Typical monotony that comes with a telesales role but the office culture makes up for it!

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