Great coworkers but management could be better - Keyholder DAVIDsTEA Employee Review

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited tea on shift, discounts off merchandise, great coworkers, customers are nice

Cons

Merch flips are a pain in the butt, management sometimes wasn't very supportive and ruined the energy for the rest of the team. Sampling was not our favourite thing to do

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DAVIDsTEA Response
4d
Hello, Thank you for taking the time to share your review with us. We’re glad to know that you enjoyed your time with the tea-m and made use of the perks such as free tea to sip on. We hear your management feedback and will be sharing it with the right people. Our Tea Guides lead the DAVIDsTEA experience in store by sharing our knowledge of tea with our customers through a highly interactive and immersive customer experience. At the same time, it’s a priority of ours to ensure our team members are supported and appreciated for the hard work they contribute. Thank you, DAVIDsTEA

Explore other reviews about DAVIDsTEA

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great discounts and hires. Fun people to work with

Cons

Nothing glaring. It was a great PT job

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DAVIDsTEA Response
5mo
Hi there, Thank you for sharing this review! It makes our day to hear that you enjoyed your time here and made use of the perks like a great team and our employee discount. Our core values and distinctive corporate culture allow us to attract passionate and friendly employees who share a vision of making tea fun and accessible. We appreciate the feedback! Thank you, DAVIDsTEA
5.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great people, fun products, great education onboarding.

Cons

Products can be low quality and sales goals are always growing

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DAVIDsTEA Response
11mo
Hello, Thank you for sharing this review. We’re very glad to know that you enjoyed the training process! Our core values support a culture rooted in our love and excitement for tea, and we try to incorporate this into our onboarding process as much as possible. We promise to pass along your feedback to the right people. We appreciate the opportunity to improve! Thank you, DAVIDsTEA
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