Pros
Incredibly warm people and family atmosphere. Though hierarchy is respected, everyone has direct access and face time with executive staff. Sharing feedback is not discouraged, and involvement across teams is typically welcomed when done with the right attitude. If you share CREDO's political values, it is very refreshing to feel aligned with most coworkers this way. Benefits are great, and generous with many outings and team building events. Performance plays a large part in annual salary, and those with good managers who coach them throughout the year on performance are rewarded well and fairly. Data and Analytics is highly valued at CREDO and when understood is the best tool to push action. The analytical team is very large and incredibly skilled. When ideas and suggestions can be backed by data, wheels begin turning, but it requires being vocal and determined to ensure all are aware.
Cons
The company is top-heavy in a way that is a bit ridiculous. The number of managers, directors and executive titles outnumber non-manager employees. Managers have little decision-making power and directors are what most companies would call managers. Working hard will get one ahead when combined with an aggressive rogue spirit, but most rise up through management by typical office posturing of non-sensical reporting, exhausting email chains and what should be obvious attempts to appear valuable. Though risk-taking is encouraged in word, fear of even small failures causes a lot of foot dragging and resistance to act. Paradoxically, when risks are taken, they tend to put a huge amount at stake and reasoning is based on gut feelings, without backup or escape plans should they fail. Basically, the company fails big and fails slowly, instead of failing small and quick on a path of steady success. Though I was not a bottom rung employee, those on the front lines tend to receive the fallout and blame for all failures and rarely did I witness upper management own responsibility or blame in any situations. Blame always moved downward, lowering respect and ultimately trust in management over time.