Much more then sofa's and shot glasses - Assistant Manager Crate and Barrel Employee Review

5.0
16 Sept 2008
Recommend
CEO approval
Business outlook

Pros

Crate has a great management program where you learn the insides and out of all the business channels of the company. The discount speaks for itself. Employee longevity is out of this world. The product and people unite the employees. This is a truly grass roots company that tries to keep its most talented. Everyone who comes through the store must start at the bottom and work their way up.

Cons

Direction from different departments at corporate often don't jive well together. Also, though store experience cant come with a price tag, the company does not offer tuition reimbursement.

Explore other reviews about Crate and Barrel

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only saving grace is the people I've worked with . Other than that I'd leave a negative star if I could.

Cons

The CEO Janet Hayes has taken away additional employee discounts . At a certain time of the year we used to get an additional 15% off on top of our regular discounts. GONE! If an in store customer would like to have an item that ships directly from the vendor we offer free shipping . If an employee would like to do the same not only do we have to pay for shipping but our discounts can no longer be applied . How low can you go? What a great way to motivate the employees and show us all that we are just numbers and you could care less about us . This company doesn't care about it's workers and I wouldn't tell someone I don't like to work there. Every location is experiencing high turnover as management is typically incompetent and focuses on all the wrong things. Training is laughable and most designers are thrown to the wolves with high expectations after a few videos . You can not make as much as advertised so don't waste your time. Most don't stick around more than 3-6 months . You have to have open availability and they don't care if you go to church or need family time . There will be no work life balance . Constant updates are always required . What are you selling ? What are your future sales ? How many cards have you opened or how many emails can you capture? How many in home visits have you made ? Speaking of which did you know they send women to in home visits by themselves without vetting clients in the store first ? Another huge potential lawsuit on the horizon.

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