Buyer Beware - Furniture Sales Associate Crate and Barrel Employee Review

2.0
22 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Some very lovely coworkers, the occasional great customer, access to sophisticated design software.

Cons

Entrenched cronyism, and embitterment, amongst most staff members who actually know anything. A general lack of knowledge reflected in newer staff. Managers, many of whom have zero commitment, use micromanaging, manipulation and intimidation in attempt to motivate staff. A constant turnover of managers (averaging 6 months to a year). Incredibly demanding customers--If management has it their way you'll spend most of your day helping anxiety ridden, out-of-touch, housewives coordinate beige pillows. Mikes, secret shops, weekly one-on-ones...Need I say more?

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Crate and Barrel Response
7y
We have received your advice and want to thank you for taking the time to share your thoughts with us. We value all feedback and want to make ourselves available to listen to our associates. Please contact the Corporate Offices at 847-272-2888 and ask to speak to a member of the Associate Relations team

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4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

BCBS Insurance, some WFH flexibility (1 day per week, but managers flexible around doctors appts, etc.)

Cons

Long commute if based in city,

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