Pros
Relationships built with other members of the craft beer community.
Cons
I have to sadly agree with the other cons. Besides the economics of the franchisee business which is terrible, having to deal with Suzanne and her massive ego along with her passive aggressive remarks is enough reason to run away. Once she has your money, you are nothing to her. Its on to the next one. Do yourself a favor and run away she is not a nice person. Which is very surprising sine all she preaches is having #madluv. Don't be fooled that is nothing more than a marketing term with ZERO substance behind it. She claims to have jedi mind trick powers to get people to do what she wants. I finally figured out what she meant by that. She will simply lie to your face and not flinch. Well done Suzanne! The force is strong with you! It's true if you come to her with a question or suggestion she will take it way too personally and belittle you in the process. You don't get any help from the brand what so ever.