Awful management, long training, great pay. - Customer Retention Representative Cox Communications Employee Review

2.0
19 Jul 2015
Recommend
CEO approval
Business outlook

Pros

The pay and benefits at Cox Communications are great, and honestly it's the only reason I stayed, the management treats you as cattle about to be slaughtered.

Cons

You feel like a slave to the cable company, they force you to lie cheat and steal it feels morally wrong.

Explore other reviews about Cox Communications

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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