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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Would not recommend - Account Service Representative Cox Communications Employee Review

      1.0
      1 Mar 2017
      Account service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing that I can think of.

      Cons

      Cox Communications is the worst company I have ever worked for. Management is horrible, they treat representatives like peasants, it's horrible! Turn over rate is HUGE they fire a massive amount of people every year for no reason at all. The company says they "care" about their customers but they don't, it's very clear. They act like they care about their employees which they don't. I would not recommend working here at all, the pay is very low. Definitely not worth the headache.

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      5.0
      2 Mar 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      4.0
      20 Jun 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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