Awful is an understatement - Customer Service Representative Covenant Eyes Employee Review

1.0
7 May 2021
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits considering the work.

Cons

This job literally made me want to kill myself. They pay you just enough to keep you trapped. If you do read this review and decide to work their I'll give you a couple tips. 1. Profess your unbound passion to ending porn. More than anything else, Covenant Eyes loves anyone who shares their passion to ending porn. If this is not something you are passionate about, don't waste your time here. Even if you are passionate about making Covenant Eyes a successful business, or being an outstanding employee, that doesn't matter. All that matters is your passion for ending porn. 2. Admit your own personal struggles with porn. This is another thing they love. Give it a shot if you are working there and I promise they are gonna really love you. 3. Talk about how much you love Covenant Eyes and their mission (Seeing a theme here?) 4. Be a yes person. Management does NOT like it when you question their discussions, especially middle managers (the ones right above customer support.) If you want to go far here, don't question anything, or they will put you on a list and it will be hell. 5. Be a girl. I Don't know why but they seem to love women employees, I think its because they are more agreeable and easier to mold to their desires. Either way, there is preferential treatment towards women. I wish I was joking but I'm not. This has actually hurt employees. 6. Go to their church It's kind of like a cult there, if you want to move up, join their church. 7. If all else fails, leave, and be quick about it. This company has decent pay and benefits for the work, I will give it that, but it can be a trap. Their pay and benefits are not worth living in hell. Why don't I recommend Covenant Eyes? I poured my heart out at that company and they stomped all over me. Why? Because I wasn't the above. I have never felt more low, and less valued as human being than I did while working at Covenant Eyes. I know many people love it there, and that's great for them. Unfortunately for me it was literal hell. I hope they can change. Thanks for reading my review.

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Covenant Eyes Response
5y
Ouch, those are hard words you shared. Thank you for speaking up. For your sake, I'm glad you're free of a job that brought you such heartache. I hope your next job suits you well, and even brings you some joy. For our sake, I will consider your message. We care for our employees, and truly never want any of us to feel the way you did.

Explore other reviews about Covenant Eyes

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Stressful topics to work on and discuss.

5.0
2 Oct 2024
Recommend
CEO approval
Business outlook

Pros

I started working part-time to pay my way through school, and I've ended up making a career out of it. Covenant Eyes talks a lot about caring for their employees, and I know they truly mean it. Covenant Eyes has been very accommodating, allowing me to work in different parts of the country. It's been exciting to see the company grow while keeping their missional focus.

Cons

Our work can be tough. We work in a challenging tech industry trying to help people who are often at the end of their rope. The simple ice-breaker, "What do you do for work?" can turn very awkward!

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