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      ContactUS Communications

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      ContactUS Communications reviews

      New Company with a Bright Future - Account Support Representative ContactUS Communications Employee Review

      5.0
      9 Sept 2016
      Account support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      With ContactUs, I have the feeling that I matter, that the job that I do is measured and critical to the client's future. I have only been with ContactUs for 4 months and they have exceeded my expectations as a company.

      Cons

      The only thing that I can say, is the benefits are not the best.

      avatar
      ContactUS Communications Response
      9y
      Hey, thanks for the feedback! You are absolutely right in thinking and KNOWING that you matter. We are not successful as a company if we don't have highly dedicated and passionate employees like you... heck, our clients aren't successful without employees like you! Since you're still relatively new with ContactUS, definitely keep us in the loop on areas you think we can continue to improve. Feedback from the employees are of the utmost importance to us! We are currently reviewing all benefits as we near 2017 open enrollment. We are going to market for everything to make sure we present the absolute best option(s) to our employees and remain competitive in the market.

      Explore other reviews about ContactUS Communications

      5.0
      7 May 2025
      Hr- representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment to work

      Cons

      None that I can think of

      avatar
      ContactUS Communications Response
      1y
      Thank you for taking the time to share your feedback with us on Glassdoor. We genuinely appreciate your insights into both the positive aspects of your experience and areas where we can enhance our practices. Your input is invaluable as we continuously strive to create a positive and rewarding workplace for our employees.
      3.0
      15 Nov 2025
      Training manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company really does promote from within to a point. If you have any college education, and are good with people, you can go far.

      Cons

      They will never directly admit it, but you can not get past a supervising roll without a college degree. You can essentially run a department for years, but when they officially fill the management role, they will hire outside the company for someone with any degree instead of the person who has the work experience. Without a diploma you will never get a salaried management position in this company. An associates degree in art history will get you further than 20 years experience in customer service.

      1
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