Pros
1. You will not find a more empathetic set of supervisors, including owner/CEO, who all still have their own clients they go out to support, so they walk the talk 2. Newbies (like I was when I started) are well supported, and it never felt like I was being "performance managed" even when being asvised during debreifs of how I could have been doing things better 3. Supervisors shared their experiences when relevant to the situations I was experiencing, but didn't nag or brag 3. They didn't pressure me to take on more than I set out when providing my preferred working days and hours, but always checked in whether I wanted to (as there are such a large pool of wonderful people waiting for support workers) 4. Picking up fill-in shifts when colleagues are on leave is easy and painless if you want to do that without committing to an ongoing day/hours 5. My experience of leaving the company was wonderful, as they empathised with my situation and supported me with referrals (yes, that's multiple!) that helped me land my current job, also leaving the door open for me to return if my circumstances change, or pick up occasional shifts. 6. Yes, they pay well compared to others I have discussed with peers
Cons
A con of the field specific to this role, so neither the companies fault nor exclusive to this company, is that Support Worker roles are mainly casual if you want this kind of flexibility in determining your own days and hours