Sales - Inbound Sales Representative Concentrix Employee Review

2.0
9 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Short term easy money Good fun Competitive environment Some opportunity for growth

Cons

Stressful reactive environment rather than proactive probably due to nature of contracted business. Training and hiring process simply too easy going leading to lack of quality hence bad public image through word of mouth particularly around north Belfast. Furthermore, multiple stories about people being underpaid, bonus being stripped undeservingly sick pay avoided and even maternity pay not being paid when individuals have been told they will be complete regardless of turnover rate employees will keep leaving if they feel they aren’t trusted. Also referral systems promising monetary reward again not actually following through with what was said to the employee ; HR and budgeting seem awful however this can’t be blamed on individual campaigns.

Explore other reviews about Concentrix

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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