Pros
90% of the staff are frustrated with the same thing so you have someone to vent to. Although, you’ll be warned to not “gossip” to others about not getting your paycheck on time or about labor laws being violated.
Cons
Once a new case management supervisor team came about, is when the nail went in the coffin. Not sure what is worse, the non communication about any change that is implemented or having incorrect information e-mailed that will be changed about 5 times. I can’t make this up.. they called a meeting by e-mail and the time and date was different 4 different times. They force you to do notes in a 24 window and want you to bill for clients 80% of the workday which leaves you to work 12-13 hours if you do it without committing Medicaid fraud. They only pay you for 8 hours but we should do it without complaining because they gave us a small raise. You are given a company phone that will be disconnected at least once a month because lack of payment by the company. The management is unprofessional to say the least. They will call you and have a third person on the line without telling you. This way they can lie about what was being told. They have “client activities” which is just a way for them to bill for a massive amount of clients separately and fraudulently. All the counselors have quit because of ethical reasons. They promoted others with little to no education bc they will do what the supervisor say without speaking up for themselves. Most of these things are to encourage fraudulent billing or tasks that the supervisor does not want to herself. If these aren’t enough reasons then just read the client reviews. Gives you insight on how they treat clients and employees.