Guidance Consultant / Clinical Counselor - Guidance Consultant ComPsych Employee Review

2.0
17 Jun 2019
Recommend
CEO approval
Business outlook

Pros

- Get to leave work at work, no paperwork to do at home - 2 week training process - updated office floor - free coffee & snacks

Cons

- depletion of clinical skills; this role is essentially a customer service role, just add screening for immediate safety concerns and potentially safety planning. - the CEO only cares about how many calls your processing in a day, not the quality of clinical care you’re providing. You actually have a benchmark of calls to answer, otherwise you will get a talking to. - high turnover of employees + high volume of customers/clients to deal with; the combination of severely high turnover and increasing business demands is overwhelming. High performers tend to burn out quick and dont get recognition. As a result of increasing business demands and lack of support, every one is stretched thin, and almost everyone utilizing the service is extremely upset due to lack of accessibility (95% of the time, the person calling in has to wait for a significant amount of time before getting some one on the line) - pay is subpar - benefits are subpar - you are just a number - everything is always on fire, im surprised this place functions

Explore other reviews about ComPsych

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I have been working at Compsych for about 3 years now and i can say i really enjoy working there. Everyone is super supportive whenever i need assistance on something. Our new office is just an icing on the cake. I like working with my team and my manager is very supportive which makes me enjoy coming to work everyday.

Cons

I think it would be nice to have more opportunities to network with people from other departments

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real here. ComPsych sits at the intersection of behavioral health and workforce wellbeing, and that purpose comes through in the daily work in a way that isn't just marketing language. If you care about the EAP space and the impact it has on employees around the world, this is a place where that matters. The people are a genuine standout. Across departments, you find colleagues who are sharp, collaborative, and invested in doing good work. Teams tend to be lean, which means individuals carry real responsibility and have the opportunity to make meaningful contributions. That can be energizing if you are someone who wants ownership over your work. The global scope of the business is a differentiator. For anyone interested in global operations, the breadth of markets and programs ComPsych operates across creates exposure that is hard to find elsewhere. There is real complexity to navigate and that complexity builds skills quickly.

Cons

Growth within the organization can feel inconsistent. There are opportunities, but they are not always visible or equitably communicated, and career pathing can vary significantly depending on your manager and team. Internal processes and cross-functional coordination can be slower than the pace of the business demands. As the company continues to grow globally, investment in infrastructure and process alignment would go a long way.

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