Fast hiring process but outdated workspace and unfriendly colleagues - Customer Service Representative Cognizant Employee Review

Thank you for taking out your time to submit a review and share your experience. We appreciate you calling out the fast and smooth hiring process, as creating an accessible and efficient application journey is important for candidates. We are sorry to hear about your experience with the workspace, equipment and team interactions. We want our employees to have the best experience at work, which is why we run regular surveys where associates can share feedback on facilities, collaboration and team culture. These insights are reviewed seriously by our HR teams and leadership to help address gaps and improve everyday experiences. Your feedback highlights how environment and team dynamics can strongly influence early impressions. Sharing this perspective helps us focus on areas that need attention as we continue improving the workplace experience.